Stop losing customers. Start winning them back.

Your ERPLY data is a goldmine — but are you using it? Axis Marketing reveals which customers are slipping away, which neighborhoods have untapped potential, and exactly how to reach them. Four campaign types, AI-powered targeting, and built-in mailing hygiene turn raw data into revenue.

👥 7 customer segments
📨 4 campaign types
🤖 AI-powered recommendations
📩 Built-in mailing hygiene

Know exactly who your customers are.

Axis automatically scores every customer using RFM analysis (Recency, Frequency, Monetary value) and groups them into seven actionable segments.

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Champions

Your best customers — recent, frequent, and high-spend. Understand your flock and keep your ambassadors coming back.

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Loyal & Potential

Consistent repeat buyers and growing customers. Nurture them into Champions with targeted offers and personal touches.

At Risk & Lost

Customers who used to spend but have gone quiet. Stop guessing and start knowing — target them with win-back campaigns before they're gone for good.

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Geographic Breakdown

See segment distribution by city, state, and ZIP code. Identify which neighborhoods over-index on your best customers.

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Map View

Visualize customer density and segment distribution on an interactive map. Spot untapped areas and plan expansion.

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CSV Export for CRM

Export any segment as a CSV for your email platform, CRM, or mailing service. Clean, formatted, and ready to upload.

Four ways to reach your customers.

Every campaign type uses your RFM segments and USPS demographic data to target the right people with the right message.

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Every Door Direct Mail (EDDM)

Target USPS carrier routes around your stores. Axis scores every route by proximity, income alignment, age demographics, and existing customer density.

  • AI wizard — describe your goal in plain English
  • Tiered route recommendations (Must Mail, Strong, Stretch)
  • Cost and ROI projections per route
  • Route map visualization with demographics
  • Post-campaign attribution analysis
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Programmatic Email

Build precision audiences from your customer segments with demographic and behavioral filters.

  • Filter by income, age, purchase recency, spend level
  • Target DSC members, specific ZIP codes, or radius
  • See estimated reach and match rates before sending
  • Generate email spec documents
  • Segment breakdown and geographic analysis
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Print & Mail

Design and send postcards with an 8-step wizard. From card design to mailing list hygiene to print vendor submission.

  • 8 card types (Sale, Loyalty, Event, Birthday, Welcome, more)
  • Upload designs or build with text zones and font presets
  • 4 targeting methods (segments, birthday, criteria, routes)
  • Instant cost and ROI projections
  • Submit directly to print vendor with quoting workflow
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Shared Mail & Zone Targeting

Reach entire neighborhoods through shared mail programs like ValPak, saturation mail, and magazine inserts. Axis scores ZIP-level zones by demographics, customer density, and income to tell you exactly where to invest.

  • Zone scoring for shared mail providers (ValPak, Clipper, etc.)
  • Saturation mail and magazine insert cost modeling
  • Income, age, and household density per zone
  • Existing customer overlap analysis
  • Print-ready zone spec sheets for your mail provider

Clean data. Fewer wasted mailings.

Every mailing list goes through automatic cleanup before a single piece ships. Better data means better response rates and lower costs.

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Fuzzy Duplicate Detection

Levenshtein distance address similarity scoring catches near-duplicates that exact matching misses. "123 Main St" and "123 Main Street" won't mail twice.

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Household Linking

Automatically detect when multiple customers live at the same address. Send one piece per household, not three.

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USPS Address Validation

Every address checked against USPS records. Correctable addresses are fixed. Undeliverable and vacant addresses are flagged before you waste postage.

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Customer Suppressions

Maintain a suppression list with reasons. Customers who've opted out, moved, or shouldn't receive mail are automatically excluded from every campaign.

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Issue Summary Reports

See exactly how many duplicates, invalid addresses, and suppressions were caught. Know what you saved before a single piece mails.

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Unsuppress Workflow

Customer wants back in? Remove suppressions with full audit trail. Every change tracked for compliance.

AI does the heavy thinking.

Campaign recommendations powered by Google Gemini and Claude. Describe your goals in natural language and get actionable recommendations in seconds.

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Freeform Goal Parsing

"I want to win back lapsed customers within 5 miles of my Denver store." AI parses your intent and generates scored route recommendations within your budget.

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Campaign Briefs

AI generates professional marketing copy tailored to your campaign goal, target audience, and store context. Edit and refine, or use as-is.

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Promotion Ideas

Stuck on what to offer? AI suggests promotions based on your goal, customer demographics, and seasonal trends. From loyalty doubles to trade-in events.

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Smart Route Scoring

Routes scored on proximity, demographic alignment, customer overlap, and goal-specific factors. Acquire New campaigns penalize saturated routes. Win Back campaigns prioritize At Risk concentrations.

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Cost & ROI Modeling

Every campaign gets projected cost, response rate, expected revenue, and ROI before you commit. Post-campaign attribution tracks actual results vs predictions.

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USPS Demographic Data

Carrier route enrichment via USPS ArcGIS API. Median income, age brackets, household counts, and density data at the route level for precision targeting.

See what works. Double down.

Track every promotion's cost and impact so you can focus your marketing spend where it counts.

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Cost by Channel

Track spend across postcard, email, and other advertising channels per promotion. See total cost at a glance.

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Year-over-Year Comparison

Compare this year's promotions against last year's. See which campaigns are improving and which need rethinking.

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Media & Signage Linking

Link promotions to signage media, featured products, and in-store actions. Keep digital and physical marketing aligned.

From data to doorstep in four steps.

1

Segment Your Customers

RFM analysis automatically scores and groups every customer. See Champions, At Risk, Lost, and more — refreshed weekly.

2

Choose Your Campaign

Pick from EDDM, email, print & mail, or neighborhood targeting. Each type has its own guided wizard.

3

Let AI Optimize

AI scores routes, estimates ROI, cleans your mailing list, and generates campaign briefs. You review and approve.

4

Track Results

Post-campaign attribution shows which customers came back, what they spent, and your actual ROI vs projection.

Simple, transparent pricing.

Available as a standalone add-on or bundled with any Axis plan.

Plan
Price
Notes
Standalone
$99/store/mo
Full Marketing Suite, no other plan required
With any Axis plan
$79/store/mo
Bundle discount with Store Ops, Manager, or Owner

Ready to turn customers into campaigns?

See how Axis Marketing Suite can help you reach the right customers with the right message.

📅 Book a Demo →

Book a Demo

See the Marketing Suite in action — 30 minute walkthrough

March 2026

📅
Plan
Date
Time
Duration30 minutes

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