1. Program Description
Axis Digital (operated by Firebee Inc.) offers optional SMS text message notifications to registered users of the Axis store management platform (the "Service", available at axisdigital.ai and axis.wildbirdscolorado.com). This program is called "Axis Portal Alerts."
Messages are operational notifications for store administrators and staff who have an Axis account, including:
- System and server error alerts (e.g., a background data sync failed)
- Support-request notifications (a user of your organization submitted a support message that needs an admin reply)
- Critical system status updates
SMS messages are never used for marketing or promotional content, and this program is only available to authenticated users of the Service. Receiving SMS is entirely optional and is not a condition of using the Service.
2. How Users Opt In
Consent is collected exclusively inside the Axis application, on the user's own profile page:
- The user logs in to the Axis application and opens Profile → SMS Notifications.
- The user adds their mobile phone number to their profile.
- The user clicks "Enable SMS Alerts", which opens a consent dialog describing the message types, expected frequency, and opt-out instructions.
- The user must check an explicit consent checkbox and click "I Agree – Enable SMS". Consent (including a timestamp) is recorded in our database.
The screenshot below reproduces the consent dialog exactly as shown in the application:
SMS Notifications Consent
AxisDigital.AI – Axis Portal would like to send you SMS text messages for important system notifications.
By opting in, you consent to receive:
- Server error alerts and system notifications
- User-reported error notifications (support requests)
- Critical system status updates
How to Opt Out: Reply STOP to any message, reply HELP for assistance, or return to your profile page and click "Opt Out".
Message and data rates may apply. By opting in, you confirm that the phone number on your profile is correct and belongs to you. You agree to our Terms of Service and Privacy Policy.
I Agree – Enable SMS3. Message Frequency and Cost
Message frequency varies with system activity — typically 0–5 messages per week. Message and data rates may apply according to your mobile carrier plan.
4. How to Opt Out
- Reply STOP to any message to unsubscribe immediately. You will receive one final confirmation message.
- Reply HELP to any message for assistance, or contact contact@axisdigital.ai.
- You can also opt out at any time from your profile page inside the Axis application.
5. Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except with our SMS delivery provider solely to deliver the messages you have requested.
Our full privacy practices are described in our Privacy Policy. Use of the Service is governed by our Terms of Service.
6. Contact
Axis Digital (Firebee Inc.)
Littleton, CO
Email: contact@axisdigital.ai